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Showing posts with the label customer service

The Rise of AI-Language Models: Chat GPT, Bing AI, and Google Bard

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On November 30th of last year, OpenAI introduced ChatGPT, a new AI technology that garnered widespread attention for its ability to answer questions free of charge. The development of AI has the potential to transform the way people work, learn, travel, receive healthcare, and communicate, just as previous technological advancements like the microprocessor, internet, computer, and mobile phone have. Microsoft and Google have also introduced their own language-models AI technologies, such as Bing AI (Copilot), and Google Bard. To know more about them first, we must understand AI What is Artificial Intelligence? Artificial Intelligence (AI) is a type of technology that is designed to solve particular problems or provide specific services. It is created in a way that allows it to think and learn in a similar way to humans. Essentially, AI involves developing computer programs and algorithms that can perform tasks that typically require human intelligence, such as recognizing speech or ima...
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MARKETING & PROMOTIONS ON SHOPIFY

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MARKETING & PROMOTIONS ON SHOPIFY Shopify is a Canadian Multinational eCommerce company. It is a complete eCommerce and subscription-based platform to let you start, grow and manage your business from anywhere. When you choose Shopify, you are getting a one-stop E-Commerce website. Under Shopify, you can sell your products through online and physical presence. Your inventory and stock for online and physical get synced, so you can use it from one account. Features of Shopify 1.       Great Design 2.       SEO friendly 3.       Compatibility with popular payment platforms 4.       Outstanding inventory management   The core functions of running a business include ·         Storefront ·         payment processor ·         Shipping partner ·   ...
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HOW BRANDS CAN HELP PEOPLE MAKE CONFIDENT PURCHASES?

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  If there is anything you need to give priority, then it would be building up confidence with the customer for your brand. Customer behaviour is often driven by the extent when they are confident regarding their decisions. We all are always looking for trustworthy information to help us decide the purchase with confidence. As per Google’s recent research, if you want to find a product in search engines, the first emotion is curiosity then confusion to clarity. At last, they will look for some kind of original information that leads to purchase. At first, to make a confident decision, we will rely on search engines for relevant information. Secondly, we will look for the brand presence in the industry. If the brands are providing trustworthy information the purchase preference will increase by 70%. Brands need to understand and shape the customer emotions that drive customer buying behaviour. Brands can use search strategies that help people make confident purchases. 1. Emotional...
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